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The series of tools considered in this short article is not comprehensive but includes those we consider the most crucial and almost useful (). Activities for understanding and enhancing processes Analytical tools A helpful beginning point for understanding and enhancing procedures is the logic model. The logic design () specifies exactly what we are attempting to improve (the aims or top priorities for enhancement), describes who we are attempting to enhance it for (the population for which improvement is intended) and describes why we are attempting to enhance an especially location of healthcare (the problem identified as in need of improvement).
It also describes how we will go about enhancing care in terms of who we will involve (the participants), what they will do to cause improvement (the activities) and what we wish to attain in terms of processes (the outputs) which are planned, or have actually been shown to result in longer term advantages.
For instance, the issue, population of interest and priorities for enhancement can be elucidated using interviews or studies of patients and staff or direct observation. Patients' views ofwhat is very important to them, how to fulfill their requirements for much better health, enhance their experience and reduce damages can be discerned by asking straight about these problems using interviews or focus groups, using studies or direct observation of patients in their interactions with the health system (direct observation, written diaries or audio/ video diaries).

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e. what makes up excellent care and how can care be enhanced? In some cases clients and professionals concur however at other times their views might be discrepant. For example, patients and professionals views on how to improve care of sleeping disorders [9] or intense discomfort, [10] although broadly concordant, vary in some considerable locations. A process map is a tool to show pictorially the series of steps in a procedure of care.
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Frequently this exercise reveals an excellent lots of steps and complicated interconnections between them, some of which are redundant or unhelpful. Process maps are sometimes called 'spaghetti diagrams' to convey elaborate linkages in between numerous steps. These processes can be complicated, conflicting, complex, disorderly and costly what Balestracci refers to as the '5 Cs.' [5] The process map can help us to recognize which actions in a procedure are critical to quality.